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Case Management - Manager

Remote, CA

Posted: 10/01/2024 Employment Type: Contract Job Category: Pharmacovigilance (PV)/Drug Safety Job Number: 4053

Job Description

Our client is looking to add a Case Management - Manager to their team on a contract basis. Length of contract: 6 months with possible extension.

Responsibilities:
  • Support ICSR processing to ensure high quality cases in a timely manner to meet all worldwide regulatory authority requirements
  • Provide vendors with resources and training to perform their role
  • Support the analysis and communication of case QC results
  • Lead development and delivery of training materials for case management conventions
  • Support resolution of case related specific queries
  • Management of multiple business partner relationships for case management
  • Support reviews of contract wording for case related data exchange
  • Monitoring compliance in regard to regulatory submissions and/or contractual wording for data exchange
  • Assign tasks within Case Management to direct and indirect reports
  • Support management of staff within Case Management
  • Escalation of case processing issues
  • Audit & external inspection support
  • Undertake activities delegated by the QPPV as detailed in the PV System Master File and maintain a state of inspection readiness
  • Be representative and point of contact for Health Authority Inspection and Internal Process Audits within the remit of role and responsibility
  • Performs other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by his/her supervisor
Requirements:

Master’s degree and 3 years of directly related experience
OR
Bachelor’s degree and 5 years of directly related experience
OR
Associate’s degree and 10 years of directly related experience
OR
High school diploma / GED and 12 years of directly related experience
  • Previous experience directly managing teams, projects, programs or directing the allocation of resources
  • Understanding of global regulatory requirements for pharmacovigilance
  • Project leadership experience
  • Competence in safety systems
  • Experience in supporting inspections or internal audits
  • Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook
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