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Associate Director, Alliance Management

Hybrid; Cambridge, MA

Posted: 05/05/2022 Employment Type: Direct Hire Job Category: Clinical: Clinical Operations and Development Job Number: 3192

Job Description

Our client is seeking an Associate Director, Alliance Management to contribute to their mission to create a new generation of transformative medicines for patients by driving the vision and objectives for all key clinical and bioanalytical laboratory partners within Clinical Development Operations (CDO).  The Associate Director, Alliance Management will develop and manage the governance and communication model and implement on and deliver strategies for the partnerships.


  • Responsible for leading and implementing successful partnerships with new vendor collaborations and maintenance and/or improvement on existing partnerships

    • Contribute to and oversee the governance model with each assigned vendor

    • Establish agreed upon sponsor/vendor obligations and ensure proactive consideration of impact to outsourced studies for their processes and requirements

    • Facilitate change management with internal stakeholders and vendor for process modifications

    • Plan, implement, and monitor activities of partnerships in collaboration with internal functional leadership/teams

    • Drive and support teams in resolution of conflicts at all levels

    • Manage performance per scorecard/metrics evaluation and analysis

  • Maintain organizational alignment across entities

  • Evaluate vendor capabilities to identify new opportunities for optimization and innovate

  • Establish and maintain strong relationships with stakeholders across entities

  • Collaborate internally and across organizations to ensure alignment of information, best practices, and to standardize processes if applicable

  • Monitor cultural fit with vendor and adapt expectations

  • Identify and execute select projects and initiatives to ensure effective and optimized delivery within each partnership

Develop and manage partnership governance:

  • Implement a fit-for-purpose governance model and communication plan customized to each vendor

  • Lead interactions/chair committees with vendor by developing agenda, setting priorities for discussions, capturing meeting minutes and tracking action items

  • Track progress and provide updates to their  leadership and key stakeholders

  • Support contract negotiations/renegotiations, including MSAs, with functional areas, Procurement and Clinical Outsourcing

Partnership relationship building:

  • Influence internal and external stakeholders to deliver the partnership objectives; including, but not limited to, prioritizations, budget, and strategic planning

  • Identify and document best practices for different partnerships to evaluate implementation with the clients vendors

  • Support CDO in driving a partnering mindset

Requirements / Qualifications:

  • Bachelor' s Degree in relevant discipline required; advanced degree preferred

  • Minimum of 8 years of experience in the pharmaceutical or biotech industry with at least 4 years of experience in alliance and/or vendor management

  • Proven track record of governing and managing external partnerships within the laboratory space

  • Demonstrated relevant business acumen including:

    • Project management, meeting facilitation and interpersonal skills

    • Analytic skills, including experience across finance and establishing and monitoring metrics aligned with KPIs/KQIs/KRIs

    • Strategic and innovative thinking

    • Problem-solving skills and solutions-oriented approach

  • Experience creating and implementing appropriate vendor management processes and functional excellence initiatives

  • Excellent written and oral communication skills

  • Ability to effectively manage/chair meetings

  • Ability to persuade and inspire across functions and levels
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