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Director of E-Commerce

Chicago, IL 60606

Post Date: 07/19/2018 Job ID: 2064 Job Category: Marketing

The Director, E-Commerce role is a highly visible position that is responsible for creation of the go to market e-commerce strategy, plan development and oversight of its implementation within the Americas (North and South) Operating Unit.   

  • Develop an integrated implementation strategy and plan for e-commerce to achieve aggressive sales growth.
  • Lead a team focused on utilizing direct and indirect cross functional resources to drive transformational change leading to the evolution of plans that drive towards the strategic company objective around consumer/customer centricity.
  • Identify organic business opportunities as well as strategic partnerships for growth and expansion.
  • Establish best-in-class partnerships with customers to grow online sales.
  • Develop and influence the organizational design of the e-commerce team.
  • Work across departments to develop a cohesive, encompassing brand strategy and communication plans. 
  • Drive creative thinking and tactical execution across the internal teams.
  • Provide strong inspiration and leadership for e-commerce department and develop skills and team effectiveness.
  • Work in partnership with internal teams and departments to develop a cohesive brand strategy, digital approach and communication plan to bring the e-commerce strategy to life.

  • BA/BS required; MBA preferred
  • 15+ years of general management experience, combined with hands-on sales experience
  • 5+ years of experience working in or with digital/e-commerce, preferably with a CPG or retail company
  • Previous experience in a consumer product, e-commerce focused role
  • Ability to influence and effectively work cross functionally to implement strategies
  • Must have business plan development proficiency and experience managing a P&L
  • Demonstrated experience meeting and exceeding sales goals and managing top and bottom line growth
  • Strong experience with how products are sold online and distributed in a complex supply chain and understand how to optimize the process
  • Sales leadership, working top to top with large customers, is required
  • Ability to develop a comprehensive strategy routed in the digital path to purchase
  • Experience designing and/or evolving an e-commerce strategy and implementing a plan
  • Experience influencing senior management and developing and sustaining effective relationships
  • Proven experience developing, inspiring and leading teams to deliver superior results
  • Entrepreneurial/visionary; ideal candidate will be passionate about growing a new, strategic business
  • Must be able to think broadly about data and how to effectively use it to drive our e-commerce growth strategy (3 and 5 year strategic plan)  
  • Change agent that can adapt and be flexible to rapidly changing market forces, must be comfortable working in a matrixed organization and confident in leading a team through ambiguity and change
  • Team player with a highly collaborative mindset
  • Must be able to travel, both domestically and internationally

Kathleen Hepburn, SPHR
Senior Recruiter

Kathleen has been providing Human Resources and Recruiting solutions to a wide range of organizations for over 20 years. Her areas of expertise include talent sourcing and acquisition, HR planning, employee relations, and performance management. She is credited with developing strategic partnerships to quickly identify and recruit talent; leading corporate initiatives to grow revenues and reduce expenditures; and creating effective programs to train, retain and reward employees.
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