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Director HR/Total Rewards

Mobile, AL 36505

Post Date: 08/06/2018 Job ID: 2087 Job Category: HR: Benefits, HR: Compensation, HR: Generalist

POSITION PURPOSE
The position is responsible for leading and planning the day-to-day operations of various group benefits programs, such as group health, dental, vision, short-term and long-term disability, life insurance and accidental death, flexible spending plan, 401(k) plan, and Canadian pension plan. Also responsible for administering company compensation programs, including merit planning, STI/LTI and SERP.

PRINCIPAL ACTIVITIES
  • Compensation Administration
    • Lead the annual compensation and bonus distribution planning process to ensure successful delivery, competitiveness and alignment with company philosophy to drive a high performance culture.
    • Manage STI and LTI programs.
    • Manage the SERP program in partnership with external vendor.
    • Develop a job evaluation process that includes market competitiveness and internal alignment are at company standards for fair and equitable pay across all positions.
    • Recommend plan design enhancements to ensure compensation programs provide a competitive total rewards package.
    • Oversee the annual merit review process ensuring accurate and timely development of the plan.
  • Benefit Administration
    • Manage the annual healthcare renewal process in partnership with company broker, ensuring programs are keeping up with market trends while remaining cost effective.
    • Investigate, recommend and implement plan design modifications and/or new programs and present recommendations to the benefit committee.
    • Serve as primary contact for plan vendors and third-party administrators. Determine the best plan options by working with the Third-Party administrators. Coordinate transfer of data to external contacts for services, premiums, and plan administration. Work effectively to make sure the plans run smoothly. Investigate discrepancies and provide information in non-routine situations.
    • Ensure compliance with applicable government regulations.
    • Participate in the implementation of global projects, including: total compensation, mergers and acquisitions, and HIPAA, as they relate to group benefit issues.
    • Analyze the current benefits, evaluating the usage, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs, and identify the company’ s stance.
    • Survey industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information. Forecast trends and assist with future benefits designs. Develop specific recommendations for review by management.
  • 401(k) Administration
    • Direct the efforts of 401(k) third party administrator, ensure plan operates smoothly and efficiently including timely processing of quarterly statements, timely deposit of employee contributions.
    • Monitor changes in the law and work with 401(k) administrator to ensure the plan document and SPD are legally compliant and reflect plan practices and procedures
    • Participate as a member of the 401(k) committee and coordinate quarterly committee meetings.
  • HRIS Administration
    • Manage the ongoing relationship with Ceridian Dayforce
    • Identify areas for additional employee and management training on the Ceridian Dayforce application.
    • Ensure configuration updates in Ceridian Dayforce are completed in a timely and accurate manner.
    • Identify enhancements to Ceridian Dayforce to ensure the most effective use of the system across the company.
    • Monitor the accuracy of the data entry into the system.
    • Ensure business process flows are working properly (i.e. carrier feeds, scheduled reports, workflow, benefit enrollments, etc).
  • Organizational Development
    • Oversee training and organizational development programs to ensure employees receive relevant and engaging training opportunities
    • Oversee the performance management process
    • Oversee employee recognition programs.
  • Manage corporate HR staff
    • Coordinate and oversee daily benefit processing.
    • Oversee enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships, compliance testing.
    • Manage immigration, employee relocation, 401(k) administration, annual enrollment and the employee Wellness program.
    • Oversee maintenance of employee benefit files and updating of employee payroll records.
    • Oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
  • Canadian Programs
    • Manage the administration of the Company’ s Central Pension Plan.
    • Manage supplemental retirement programs including RRSP, EPSP, and DPSP
    • Manage company’ s Canadian healthcare program and renewal process.
  • Customer Service, Communication
    • Actively promote an understanding and appreciation of Total Rewards program, including the creation and deployment of an ongoing communication strategy and programs to educate leaders and managers.
    • Provide customer service support.
    • Provide training and support to the field HR staff.

JOB REQUIREMENTS
Required
  • Bachelor’ s degree and a minimum of 8 to 10 years’ experience in compensation and benefits. Benefits experience should include healthcare, dental, life insurance, disability income continuation and 401(k).
  • A strong customer service orientation.
  • Prior vendor management experience.
  • Excellent communication and organization skills.
  • Experience developing and managing HRIS/ electronic record keeping systems. Prior system implementation a plus.
  • Project and team management/leadership skills and experience. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
  • Strong analytical skills, a thorough knowledge of plan designs, and knowledge of the benefits legal environment.
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, PowerPoint.
  • Knowledge of benefits contract language.
  • Knowledge of all pertinent federal and state regulations, filing, and compliance requirements both adopted and pending affecting employee benefits programs, including ACA, ERISA, COBRA, FMLA, ADA, SECTION 125, Workers Compensation, Medicare, OBRA, and Social Security and DOL requirements.

Desirable
  • PHR and CEBS professional designations preferred
  • Previous supervisory experience
  • CCP and CBP

Tracey Goldthwaite
Senior Vice President

Tracey has more than 20 years experience in the staffing and recruiting industry. She spearheads The Steely Group's Client Services efforts, ensuring superior customer service, communication, and ongoing support to clients and candidates alike. Additional areas of expertise include client relationship management and team building.
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